本专栏将通过案例分析、知识介绍、专家点评等形式，对IT渠道在方案服务过程中，所涉及的管理知识、服务规范和操作技巧等相关知识进行介绍，希望能够为渠道企业的转型和发展提供有益的借鉴。-this column will be through case analysis, knowledge, Hoffman and other forms of IT services channels in the course of the program, which involves the managemen