Lync_Pilot_Testing_Plan.doc

Microsoft_IT_Reporting_Metrics.doc

Rolling_Out_Lync_by_Workload.doc

Rollout_and_Adoption_Workbook.xls

Setup_Checklist_for_End_Users.doc

Top_Eight_Best_Practices.doc

Trainer_Check_List.doc

Using_Lync_Champions_to_Streamline_Adoption.doc

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.................................\Net_User_Satisfaction_Calculator.xls

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..............\template_LyncSignUpForm.html

Newsletter_Samples\Newsletter_Sample_Issue_1.doc

..................\Newsletter_Sample_Issue_2.doc

Research_Samples\Interview_Guide_ITHelpdeskStakeholders_Lync.doc

................\InterviewGuide_EndUsers_Lync.doc

................\Survey_EndUsers_Lync.doc

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Assembling_the_Lync_Rollout_and_Adoption_Team.doc

Choosing_Pilot_Rollout_Participants.doc

Determining Net User Satisfaction.doc

Event_Introducing_Microsoft_Lync.pptx

Factor4Survey.doc

Finding_Familiar_Features_in_Lync.doc

Generating_Awareness.doc

Help_Desk_Checklist.doc

Identifying_Essential_User_Tasks.doc

Lync_2010_E-Mail_Templates_Adoption_Training.doc

Lync_FAQ.doc