文件名称:CallCenter
- 所属分类：
- .net编程
- 资源属性：
- [Windows] [Visual.Net] [源码]
- 上传时间：
- 2013-07-09
- 文件大小：
- 4.49mb
- 下载次数：
- 0次
- 提 供 者：
- 刘**
- 相关连接：
- 无
- 下载说明：
- 别用迅雷下载，失败请重下，重下不扣分！
介绍说明－－下载内容均来自于网络，请自行研究使用
呼叫中心就是在一个相对集中的场所，由一批服务人员组成的服务机构，通常利用计算机通讯技术，处理来自企业、顾客的电话垂询，尤其具备同时处理大量来话的能力，还具备主叫号码显示，可将来电自动分配给具备相应技能的人员处理，并能记录和储存所有来话信息。一个典型的以客户服务为主的呼叫中心可以兼具呼入与呼出功能，当处理顾客的信息查询、咨询、投诉等业务的同时，可以进行顾客回访、满意度调查等呼出业务-Call center is a place in a relatively concentrated, by a group of service personnel service agencies, often using computer communication technology, processing from business, customers call us, especially with the large number of incoming calls while processing ability, but also have Caller ID show incoming calls can be automatically assigned to personnel with appropriate skills to deal with, and can record and store all incoming information. A typical customer service-oriented call centers can function both inbound and outbound, when dealing with customer inquiries for information, advice, complaints and other businesses, customers can visit, satisfaction surveys and other outbound business
(系统自动生成,下载前可以参看下载内容)
下载文件列表
CallCenter
..........\BLL
..........\...\bin
..........\...\...\Debug
..........\...\...\.....\BLL.dll
..........\...\...\.....\BLL.pdb
..........\...\...\.....\ChnCharInfo.dll
..........\...\...\.....\Common.dll
..........\...\...\.....\Common.pdb
..........\...\...\.....\DAL.dll
..........\...\...\.....\DAL.pdb
..........\...\...\.....\DBUtility.dll
..........\...\...\.....\DBUtility.pdb
..........\...\...\.....\Model.dll
..........\...\...\.....\Model.pdb
..........\...\BLL.csproj
..........\...\CustomerBLL.cs
..........\...\obj
..........\...\...\Debug
..........\...\...\.....\BLL.csproj.FileListAbsolute.txt
..........\...\...\.....\BLL.dll
..........\...\...\.....\BLL.pdb
..........\...\...\.....\DesignTimeResolveAssemblyReferencesInput.cache
..........\...\...\.....\ResolveAssemblyReference.cache
..........\...\Properties
..........\...\..........\AssemblyInfo.cs
..........\...\ScriptsBLL.cs
..........\...\SeatBLL.cs
..........\...\WordBLL.cs
..........\CallCenter.sln
..........\CallCenter.suo
..........\Client
..........\......\App.config
..........\......\bin
..........\......\...\Debug
..........\......\...\.....\ChnCharInfo.dll
..........\......\...\.....\Client.exe
..........\......\...\.....\Client.exe.config
..........\......\...\.....\Client.pdb
..........\......\...\.....\Client.vshost.exe
..........\......\...\.....\Client.vshost.exe.config
..........\......\...\.....\Common.dll
..........\......\...\.....\Common.pdb
..........\......\...\.....\FtpClient.pdb
..........\......\...\.....\ICSharpCode.SharpZipLib.dll
..........\......\...\.....\NPOI.DDF.dll
..........\......\...\.....\NPOI.DDF.xml
..........\......\...\.....\NPOI.dll
..........\......\...\.....\NPOI.HPSF.dll
..........\......\...\.....\NPOI.HPSF.xml
..........\......\...\.....\NPOI.HSSF.dll
..........\......\...\.....\NPOI.HSSF.xml
..........\......\...\.....\NPOI.POIFS.dll
..........\......\...\.....\NPOI.POIFS.xml
..........\......\...\.....\NPOI.Util.dll
..........\......\...\.....\NPOI.Util.xml
..........\......\...\.....\NPOI.xml
..........\......\...\.....\test.xls
..........\......\Client.csproj
..........\......\FrmUploadFile.cs
..........\......\FrmUploadFile.Designer.cs
..........\......\FrmUploadFile.resx
..........\......\obj
..........\......\...\x86
..........\......\...\...\Debug
..........\......\...\...\.....\CallCenter.Client.FrmUploadFile.resources
..........\......\...\...\.....\CallCenter.Client.Properties.Resources.resources
..........\......\...\...\.....\Client.csproj.FileListAbsolute.txt
..........\......\...\...\.....\Client.csproj.ResolveComReference.cache
..........\......\...\...\.....\Client.exe
..........\......\...\...\.....\Client.pdb
..........\......\...\...\.....\DesignTimeResolveAssemblyReferences.cache
..........\......\...\...\.....\DesignTimeResolveAssemblyReferencesInput.cache
..........\......\...\...\.....\GenerateResource.read.1.tlog
..........\......\...\...\.....\GenerateResource.write.1.tlog
..........\......\...\...\.....\ResolveAssemblyReference.cache
..........\......\...\...\.....\TempPE
..........\......\...\...\.....\......\Properties.Resources.Designer.cs.dll
..........\......\...\...\.....\TestPro.csproj.FileListAbsolute.txt
..........\......\...\...\.....\TestPro.csproj.ResolveComReference.cache
..........\......\...\...\.....\TestPro.exe
..........\......\...\...\.....\TestPro.Form1.resources
..........\......\...\...\.....\TestPro.pdb
..........\......\...\...\.....\TestPro.Properties.Resources.resources
..........\......\Program.cs
..........\......\Properties
..........\......\..........\AssemblyInfo.cs
..........\......\..........\Resources.Designer.cs
..........\......\..........\Resources.resx
..........\......\..........\Settings.Designer.cs
..........\......\..........\Settings.settings
..........\......\Release binary
..........\......\..............\ICSharpCode.SharpZipLib.dll
..........\......\..............\NPOI.DDF.dll
..........\......\..............\NPOI.DDF.xml
..........\......\..............\NPOI.dll
..........\......\..............\NPOI.HPSF.dll
..........\......\