This chapter summarizes the evaluation of the literature relevant to the Admin Portal. It examines theories, concepts, approaches, methods and techniques relevant to the project. Similar existing technologies relating to the development of the portal are discussed.
Manual handling of employee information poses a number of challenges. This is evident in procedures such as leave management where an employee is required to fill in a form which may take several weeks or months to be approved. The use of paperwork in handling some of these processes could lead to human error, papers may end up in the wrong hands and not forgetting the fact that this is time-consuming. Many current systems lack employee self-service, meaning employees cannot access and manage their personal information directly without going through their HR departments or managers. Another challenge is that multi-national companies will have all the employee information stored at the company's headquarters, making it difficult to access the employee information from remote places when needed at short notice.